Customer Relationship Management: Perspectives from the Market Place. Simon Knox, Stan Maklan, Adrian Payne, Joe Peppard, Lynette Ryals

Customer Relationship Management: Perspectives from the Market Place


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ISBN: 0750656778,9780080490854 | 302 pages | 8 Mb


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Customer Relationship Management: Perspectives from the Market Place Simon Knox, Stan Maklan, Adrian Payne, Joe Peppard, Lynette Ryals
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